1. "Corporate Image and Brand Management" by John M.T. Balmer and Stephen A. Greyser (2006)
This article discusses the importance of corporate image and brand management in today's business environment. It provides an overview of the key concepts and theories related to corporate image and brand management, and offers practical advice on how to develop and maintain a strong corporate image.
2. "Corporate Image and Reputation as Drivers of Business Success" by Charles J. Fombrun (1996)
This article argues that corporate image and reputation are critical drivers of business success. It provides a framework for understanding the relationship between corporate image, reputation, and business performance, and offers guidance on how to manage corporate image and reputation effectively.
3. "The Role of Corporate Image in the Formation of Customer Loyalty" by K. Praveen Parboteeah and John F. Kennedy (2005)
This article examines the role of corporate image in the formation of customer loyalty. It provides an overview of the key concepts and theories related to corporate image and customer loyalty, and offers practical advice on how to develop and maintain a strong corporate image that fosters customer loyalty.
4. "Corporate Image and Customer Satisfaction: A Review and Research Agenda" by S. Sridhar and S. Srinivasan (2007)
This article provides a review of the literature on corporate image and customer satisfaction. It offers insights into the relationship between corporate image and customer satisfaction, and identifies areas for future research.
5. "The Impact of Corporate Image on Customer Loyalty: A Study of the Hotel Industry" by S. Sridhar and S. Srinivasan (2009)
This article examines the impact of corporate image on customer loyalty in the hotel industry. It provides an overview of the key concepts and theories related to corporate image and customer loyalty, and offers practical advice on how to develop and maintain a strong corporate image that fosters customer loyalty in the hotel industry.